FAQs

Q: How do I contact Carolinas Shared Services (CSS)?
A: Select Contact Us or email CarolinasSharedServices@carolinashealthcare.org

Q: What makes Carolinas Shared Services different from other Group Purchasing Organizations?
A: Carolinas Shared Services is dedicated to providing high levels of commitment to its suppliers, product standardization within those contracts and reduced supply expenses for its participant hospitals.

Q: How is this commitment achieved?
A: Each facility makes a commitment to purchase 90% of its product requirements for products available under committed monitored CSS contracts.

The direct involvement of the users in contract decisions ensures that the products selected meet quality and service requirements and has resulted in high levels of commitment to contracts.

Q: What is the geographic scope of Carolinas Shared Services?
A: Carolinas Shared Services has hospital participants in North and South Carolina.

Q: What criteria does Carolinas Shared Services use to select contracts?
A: The proposal providing the best total value to CSS participants is selected. The total value is the combination of:

  • product or service quality
  • service 
  • price

Q: Are Carolinas Shared Services participants members of any other Group Purchasing Organizations?
A: Carolinas Shared Services and its participants are members of Premier. CSS may select certain Premier contracts for use by the participant hospitals.